Marriott received an American customer satisfaction index score of 80 in Marriott International Marriott International is a U. American hospitality company founded in and now headquartered in Bethesda, Maryland. Its core business is the management of a broad portfolio of hotels and other lodging facilities. The company is listed on the New York Stock Exchange.
In its fiscal year, Marriott reported total revenues of about In terms of revenue, Marriott International is among the leading hotel groups worldwide. The company operated, franchised or licensed a total of 4, properties worldwide in These properties comprised , rooms.
In , the occupancy rate of all Marriott hotels worldwide was at The average daily rate was Full access to 1. Datalabels Default None Custom. Share on Social Media. Download started Please be patient - this may take a moment. Description Source More information. Show sources information Show publisher information Release date April The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.
Subjects of investigation are 10 economic sectors, 47 industries including e-commerce and e-business , more than companies, and over federal or local government services. Revenue of selected leading hotels worldwide Global hotel industry market size Leading hotel companies worldwide as of June , by number of properties. Number of Marriott International employees worldwide Revenue of the U.
Occupancy rate of the hotel industry worldwide , by region. Basic Account Get to know the platform. Premium Account Your perfect start with Statista. Corporate Account Full access. Corporate solution including all features. Leading companies trust Statista: All Information in one Presentation.
Statista is a great source of knowledge, and pretty helpful to manage the daily work. The most important statistics. Popular Related Keywords Marriott International customer satisfaction ACSI Show more hotels hotel reviews hotel review hotel market hotel chains hotel companies hotel brands chain hotels hotel industry.
Need help with using Statista for your research? Tutorials and first steps. Statistics Affluent Americans who stayed at a Marriott hotel or resort Hotel guests of Marriott hotels in the U. American customer satisfaction index for Choice hotels in the U. American customer satisfaction index for Best Western hotels in the U.
Number of Wyndham group hotels worldwide , by brand. Leading large luxury hotel brands worldwide in , by online reputation. Not anything you can control. If you came to our hotel for a business trip, is there anything we could do to improve your working experience? I was not working I was not working. Different in-room work facilities please describe. Better broadband please describe. Better meeting spaces in the Hotel. If you travelled with children, did the facilities meet your and their needs?
If you travelled with children, how did you find the facilities met your and their needs? If there were a Heritage Hotel, CityLife Hotel or Heritage Collection property in your next destination, would you choose it above others? If there were a Heritage or CityLife Hotesl in your next destination, would you choose it above others?
Only if it were the cheapest. Yes, if it was the same price as other comparable hotels. On a scale of 1 to 10 how satisfied were you with your stay?
On a scale of 1 to 10 how likely is it you would recommend this hotel to family or friends? Lastly, could you share a little detail about yourself? The upside is having a built-in way to gather guest feedback. To keep guests engaged and your staff well informed, here some tips for getting the most from your customer satisfaction questionnaire for hotel. Have a Strong Introduction. Consumers are so accustomed to being asked for their opinion that they may have lost sight of why brands and companies are always asking: Make sure to begin your customer satisfaction questionnaire for hotel with two key elements: Everyone on your staff is a rock star in their own right, but if someone made a particularly good impression on a guest, your survey is the chance to find out.
Resort Hotel Survey Template offers customizable questions about customer satisfaction with various aspect of the hotel or resort such as front desk service, room service, room quality and size, resort restaurant or lounge and overall experience with the resort. This questionnaire is often used by.
Keywords: customer, satisfaction, questionnaire, hotel HOTEL Design a â€œCustomer Satisfaction Questionnaireâ€ for the following service industry: Hotel. 1. How often do you visit hotel annually?
SAMPLE HOTEL CUSTOMER SATISFACTION SURVEY: 15 12 17 11 16 13 18 14 19 20 How affordable was your stay at our hotel? How delicious was the hotel . Our hotel feedback survey template is designed to help you quickly get valuable insights from your guests. Launch your feedback survey today for FREE. Customize the form if you want to ask questions specific to your hotel. Customer satisfaction surveys can help you find out what people think of your company, get feedback on customer.
CUSTOMER SATISFACTION QUESTIONNAIRE HOTEL: NAME OF THE OUTLATE: DATE: GENDER: NAME OF CUSTOMER: AGE: I would be grateful if you could spare a few minutes to complete this Customer Satisfaction Questionnaire to help me to know the desired level and expected level of customer satisfaction for my project.5/5(4). xxviii QUESTIONNAIRE “A study of Customer Satisfaction in Hotel Industry (With special reference to Annapoorna Group of Hotels in. Coimbatore Dist of Tamilnadu)”.